• Do you need two RoboGuards facing each other?
No, RoboGuard is not like the conventional active beams that shine a single beam to a reflector on the other side of your property. RoboGuard picks up heat movement in front of it so you will only need one RoboGuard per area.

• How many RoboGuards do you need to cover your property?
The majority of RoboGuard owners usually start off with two RoboGuards (one for the driveway and the other to cover the bedroom), and then expand their system as they find the weak spots on their property. Each property varies and it is best to get a good idea of how the RoboGuard fans out its beams and then have a walk about on your property and visualise where the RoboGuards will be in best use on your property.

• How do you protect the maximum area?
There are only so many entry points to a property and only so many vulnerable spots on your house. The idea is to catch the intruder between the two so that your family may have the crucial seconds to react against the unwelcome visitor before he smashes your window. It is best to have a look at your property and determine where the intruder will come from and where he is going. For example stop him before he gets to your car in your driveway or put a RoboGuard to look after the windows at your bedroom.

• What is the HQ?
Your HQ is the head quarters that will alert you to which RoboGuard has been triggered. It will beep the zone amount of times (1 to 4) for each RoboGuard, giving you the capability of determining which RoboGuard triggered without getting up to check the zone on the HQ.

• How far can the HQ be from the RoboGuards?
All RoboGuards are tested up to 400 meters away from the HQ.

• How long do the batteries last?
RoboGuard uses eight C-size batteries (torch batteries) that will last three to five years although some have lasted up to 8 years. The HQ will alert you when the batteries need replacing by flashing the trouble light.

• What is the warranty on a RoboGuard?
The HQ and RoboGuards have a year warranty and come with a lifetime warranty against UV damage and lightning strikes.

• How do you switch off a RoboGuard?
It is as simple as pushing the desired zone button on the HQ and the light will go off, indicating that the RoboGuard is now switched off. Do take note though that after a RoboGuard has been triggered, the corresponding light on the HQ will start flashing indicating the zone/s RoboGuard triggered. In this case you have to push the button once first so that the light is solid and once more to switch off the light and the corresponding RoboGuard. To switch it on again press the button again and it will be back on.

• Is the RoboGuard waterproof and UV stable?
RoboGuards are made out of a Poly-carb ABS blend and not only is it 100% waterproof against rain it also carries a lifetime warranty against UV damage. Do not however spray a sprinkler directly onto a RoboGuard, the speed of the water may penetrate the housing and damage the electronics.

• How do the beams work?
RoboGuard uses two passive infrared sensors that will pick up any heat movement and determine whether it is a human. In order to trigger a RoboGuard you have to break both the top and bottom beam, which minimises false alarms to almost zero. There is an array of 11 beams covering an area of 110° at a radius of 20 meters.

• Does a plant trigger a RoboGuard?
In most cases plants do not give too many problems, but larger leaves like a palm sitting in direct sunlight may cause false alarms. To solve this, RoboGuards wireless nature allows you to simply screw it off the wall and relocate it to a different position even if it is just a meter to the left. Blocking off may also eliminate beams and this will allow you to stop the RoboGuard from being triggered by the single problem plant, without having to move it.

• Can you have more than one HQ working with the same RoboGuards?
Yes, each RoboGuard carries an individual code, which is learned into the HQ. To set up more that one HQ with a set of RoboGuards it is simple a procedure of learning the RoboGuards into the HQ’s as they are added.

• What colours do RoboGuards come in?
At present black, green and white are available. One can paint them by covering up the lenses, priming them with a plastic primer before painting them. White lenses are also available.